Refund Policy
If a customer has paid twice for a transaction, the transaction amount will be refunded via the same source within 15 to 20 working days. If the customer wants to return the products they have to request for return within 24 HOURS of delivery of the products. The amount will be refunded via the same source within 15 to 20 working days.
Return Policy
Our customer service department will assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.
Prior to returning any items, please contact our Customer Service Department to Return Materials and shipping instructions. Our team will fulfill the request to return the material. Returns accepted for items ordered should be initiated with NEXT DAY from product delivery. The amount will be refunded via the same source within 15 to 20 working days. Also in case of undamaged & original packing condition which should have not tampered with, the amount will be refunded via the same source within 15 to 20 working days, however, the Customer has to bear the cost of return.
Replacement Policy
In case of any damage of goods, we will replace the goods upon initiating replacement within 3 days of delivery and after returning the damaged goods we will replace the item within 10 to 15 business days.
Cancellation Policy
In case of cancellation of order before dispatching and within 3 days of the order given, the transaction amount will be refunded via the same source within 15 to 20 working days.
Shipping and delivery policy
Your order will be shipped within 24 hours of order confirmation. If the order value is equal to or greater than Rs.300, the delivery will be free and if the order value is lower than Rs.300/-, a delivery charge of Rs.50/- per order will apply.